Frequently Asked Questions

We service Melbourne, Greater Victoria, and selected regional areas. Regional bookings may include a disclosed travel fee when scope or distance requires it.

Yes. BuildaCheck inspections are handled by builder-trained professionals with real construction experience, supported by insured, standards-aligned reporting.

Most standard inspections take 60-120 minutes. DSI capture timing varies by site size, access, and output complexity.

No. You are welcome to attend, but it is not required. We coordinate access directly with the agent, owner, builder, or site contact.

The booking page and calculator cover fixed-price BuildaCheck inspections and fixed-price DSI packages. Combined packages, larger scan scopes, and enterprise deliverables are quoted separately.

Yes. BuildaScan can be booked as a standalone DSI service, though it integrates directly into the BuildaCheck reporting workflow when both are used together.

Only when the property falls outside standard service areas or when the site scope requires additional logistics. Any extra charge is disclosed before the job proceeds.

Credit/debit card, bank transfer, or invoice arrangements for professional and enterprise clients depending on the scope.

Yes. Full site mapping with orthomosaic and terrain modelling is included in the standard DSI workflow.

Yes. BuildaScan is designed to reduce ladder work and roof access by using drone-based and remote capture methods wherever appropriate.

Yes. The workflow is positioned around NCC, relevant Australian Standards, and insurer or VCAT-ready reporting structures.

Thermal intelligence, 3D modelling, FastTrack delivery, evidence packs, annual monitoring, and advanced site mapping can all be layered in depending on the package and required output.

Reports include photographs, issue descriptions, defect context, standards references where applicable, recommended next steps, and any mapped or annotated outputs relevant to the booked workflow.

Standard reporting is generally delivered within 24-48 hours. FastTrack delivery is available for eligible DSI scopes.

Yes, where safe and accessible. If access is restricted, we document the limitation and recommend the right alternate capture or follow-up scope.

Yes. BuildaScan extends the workflow into thermal overlays, aerial mapping, terrain modelling, and 3D outputs when deeper site intelligence is required.

Yes, through the specialist Pre-Purchase Building + Pest scope.

Yes. Warranty inspections, VCAT and insurance evidence packs, and expert witness scopes are available depending on the matter.

Yes. Dilapidation reporting can cover neighboring buildings, footpaths, kerbs, crossovers, and similar assets.